Support Coordination in your Plan?

Case Study #1 :

Who: Sue is living on her own with not much family or community support, she has an NDIS plan because of her Psychosocial Disability but has never used it because she doesn't know where to start. Sue has used Support Providers before and things just haven't worked out. Sue's disability is one that you can't see and results in her often being misunderstood, "People get frustrated and fed up with me and usually just go away or don't listen". 

Stage: NDIS Plan review 

• Sue already had Support Coordination in her previous plan, but hadn't known how to find someone.
• A friend who had worked with us before suggested she get in touch.
• Before the Plan Review meeting with her local LAC, we sat down together and started planning what she needed in her life, and started looking at some goals.
• It's important that the NDIS knew which areas of Sues needs are directly associated with her disability - we helped work all of that out so that she was prepared for the meeting. 
• The Support Coordinator went with her to meet the LAC for the Plan Review meeting, for a bit of support and guidance if she needed it. You know what..... she felt fine and might not need someone with her next time, as her confidence continues to grow.

Case Study #2 :

Who: Stephen lives on his own in community housing, he hasn't lived in his house very long and needs a bit of help getting things sorted to meet his needs. He likes to see his Mum once a week; she can't get to him, but he can't work out how to get there.

He likes to go swimming to keep himself fit and flexible and now needs help getting to the pool as well as getting in and out of the pool. Stephen used to regularly go to the RSL and the Footy (Eagles supporter but what can you do!!) and has lost all of his social connections.

Stephen is fiercely independent which is so great but he does need some help right now with getting his life on track and getting involved in his new area.

Stage: NDIS New plan, 

• Support Coordinator worked with Stephen to meet Service Providers until he found services he gelled with as well as delivering what he needed. 
• Helped him work out the plan and how to budget the supports for the year. 
• Sourced local Gardening services.
• Put him in touch with his local RSL, a connection that he had lost touch with and was important to him. This wasn't a "paid support" but worked out great and he was able to go once a week and have a few drinks with some new mates.

Case Study #3

Who: Jean has an intellectual disability which means that making some life decisions is pretty hard for her. Jean has great family and friends, she's a real social butterfly. Jean loves her Mum and Dad but she's in her thirties and doesn't want her parents getting involved in everything all of the time, they are still very much part of her "Support Squad" but she gets to be able to call the shots in her NDIS Plan. Support Coordination helped Jean work out her plan, get the support providers and services she needs and keep it all on track, and, into the bargain, helped her Mum and Dad getting back to being Mum and Dad.

Stage: NDIS Plan Review

• The Support Coordinator sat with Jean and looked at her current plan, what worked well and what hadn't worked so well. They planned together what she needed in the new plan, which was less in some areas and a bit more in others.
• To support her case the Support Coordinator gathered reports and evidence from all the providers and people in her life from the previous plan.
• Checked in with core supports ensuring it was, and continues to be what she truly wanted to do.
• Continually working with Jean to review how she was going in moving towards achieving goals and having a richer life.
• Ensured that her support services continued to find ways to involve her in her community.